This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.byshannonrose.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, providing you with services, invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Kajabi to power our online store--you can read more about how Kajabi uses your Personal Information here: https://kajabi.com/policies/privacy

We also use Mailchimp for email communications, you can read more about how Kajabi uses your Personal Information here: https://mailchimp.com/legal/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SENSITIVE INFORMATION

We understand that some personal information is particularly sensitive, and that you are trusting us to keep this information confidential. 

We will only collect sensitive information by methods that are reasonably secure, such as:

- Through our intake form when you apply to enroll in a program

- In a zoom consultation or face to face

- When you send us information in an email

The reason why we collect this information is:

- So that we can provide you with the services you have contracted for to ensure that we are providing you with the most appropriate services

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

You can contact us to access, correct or update your personal information at any time. Unless we are subject to a confidentiality obligation or some other restriction on giving access to the information which permits us to refuse you access under the Privacy Act, and we believe there is a valid reason for doing so, we will endeavour to make your information available you within 30 days. 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

The Site is able to be used by minors under 18 if given permission/assistance by parent/legal guardian.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected]

Shannon Rose 

Shannon Rose Inc